Courtesy Pay for Checks and Electronic Debit Cards (ACH)

An insufficient fund check that is returned can be embarrassing, frustrating and in the case of checks, can result in fees from the merchant or retailer. Alcon Employees Federal Credit Union understands that many people need an occasional safety net to avoid this type of situation.

What is Courtesy Pay?
Courtesy Pay is a non-contractual overdraft protection service that we offer to our members with eligible share draft (checking) accounts. As long as you maintain your account in good standing and have direct deposit set up for your checking account; we may cover insufficient fund items up to your approved overdraft limit. We will charge our normal Courtesy pay fee of $35 and send you a notice each time an overdraft occurs. You are required to bring your account to a positive balance within 30 days.

How can I have overdraft coverage for my checks, automatic bill payments and other debit transactions using my account number? 
Courtesy Pay is automatically added to your account for checks, automatic bill payments and other debit transactions using your account number, such as a gym membership, electric bill, etc. You can remove this service at any time by contacting us. The Credit Union does not purposely or intentionally approve ATM or debit card transactions above the available balance in your account. There may be timing differences in ATM and debit that are not in our control, resulting in overdraft. The Credit Union does not charge a fee for these circumstances.

How can Courtesy Pay benefit me?
Courtesy Pay may save you the expense of a returned check due to an error in your check book, and an unplanned expense or just a shortage on cash on pay days.

How does Courtesy Pay work?
With Courtesy Pay, if we receive an item that causes the balance in your account to go below zero, as a courtesy, we may pay the item up to your overdraft limit; including the Courtesy Pay fee.

Is Courtesy Pay a loan?
No. There are no long applications to complete. It is a service provided by the credit union to assist you with occasional overdraft.

How will I know if I use my Courtesy Pay?
We will mail you a notice when you have a Courtesy Pay transaction on your account that activates Courtesy Pay. We will continue to send reminder letters of your overdraft until you bring your account to a positive balance.

What if I go over my Courtesy Pay limit?
If you exceed the Courtesy Pay limit, any additional item will be returned or declined when presented for payment.

Is there a charge for Courtesy Pay?
There are no fees to have the service available on your account. If you use Courtesy Pay you will be charge our standard Courtesy Pay fee of $35 for each insufficient item as described in our Courtesy Pay policy. The charges associated with Courtesy Pay are also listed in the Schedule of Fees and Charges.

If I use my Courtesy Pay, how long do I have to bring my account to a positive balance?
You should bring your checking account to a positive balance as soon as possible. To keep your account in good standings, you have 30 days to pay any Courtesy Pay and associated fees. However, depending on the situation, we can ask for repayment at any time. Any deposit made automatically or by you will first be applied to any overdrawn balance and associated fees.

What happens if I can’t bring my account to a positive balance? 
If your balance remains negative for 30 days, your Courtesy Pay will be suspended or revoked and you risk losing your checking account privilege. The service may be reinstated when your account returns to good standing.

We encourage you to always manage your finances responsibly and use Courtesy Pay as an occasional safety net.